terms and conditions
- Gift boxes including alcohol may only be purchased and delivered to persons over the age of 18 years.
- For photographic purposes props are sometimes used that are not included in the actual gift, however all gift contents are itemized in full.
- Due to occasional supplier limitations, we reserve the right to substitute products that may be unavailable or out of stock. We guarantee any replacement item used to be of equal or greater value than the original item and take care to ensure the substitution exceeds your expectations.
- All goods remain the property of Private & Corporate Gift Concepts by BASH until they are paid for in full.
- All gift prices include GST but do not include delivery charges.
- Our office trading hours are Monday to Friday 9am to 5pm. Orders placed after 5pm Friday will be processed on the following Monday morning.
- Changes to orders can be made up to 48 hours prior to dispatch, but cannot be cancelled once the gift has left our premises.
- We believe we have chosen excellent courier companies and whilst we endeavor to deliver your gifts promptly, we cannot accept responsibility for late deliveries due to circumstances beyond our control. Hence, late deliveries do not constitute a failure of our agreement, and do not entitle cancellation of an order.
- If the address details you give us are incomplete or incorrect, then any re-delivery charges incurred will be passed on.
- There is no Sunday or Public Holiday delivery anywhere in Australia.
- In the event that a gift is received excessively damaged or a product is faulty, please notify us within 5 days of delivery and we will assess the situation for replacement or refund on an individual basis.
- It is the responsibility of the customer to inform us immediately if an order does not arrive. On contacting us, we will work with our couriers to track the order and ensure delivery as soon as possible.
privacy policy
- Any personal information submitted to Gift Concepts by BASH for the purpose of processing an order or enquiry will be used solely for the intention of processing orders, maintaining sales records, or for any special communications to you of new products and services.
- All information you give us is strictly confidential and will not be used in any unauthorized way, nor disclosed to any other parties.
disclaimer
- We do not accept any liability for any damage of any kind arising from the use of our website. We reserve the right to alter this website and our terms and conditions at any time.